Contact Us
Thank you for visiting akcpunjabgovpk.com, your unofficial information hub for the Chief Minister Punjab Asaan Karobar Card program. Our goal is to provide clear, accurate, and helpful information about this initiative to help the business community of Punjab.
This page is your direct line to us. Whether you have a question, spotted a mistake, want to share feedback, or just need some guidance, we want to hear from you. Please read the information below carefully to ensure your query gets to the right place as quickly as possible. Read our Privacy Policy.
1. Important Disclaimer: Who We Are
Before you contact us, it is very important to understand our role:
- We are an UNOFFICIAL website. We are a private informational resource, not a government office.
- We cannot process applications. We cannot accept, review, or approve your application for the Asaan Karobar Card.
- We cannot provide official status updates. We do not have access to the government’s application tracking systems.
- We cannot resolve official complaints. We cannot intervene in any issues or disputes you might have with the government department handling the program.
Our purpose is to explain the scheme, its benefits, the eligibility criteria, and the application process in simple language. We are here to inform and guide you.
2. How Can You Reach Us?
We offer two main ways for you to get in touch. Please choose the method that best suits your needs.
Option A: Send Us a Message Using the Form Below
This is the best way to contact us for non-urgent matters. Using the form helps us organize your query and respond efficiently.
- Your Full Name: (Required)
- Your Email Address: (Required – This is how we will reply to you)
- Your City in Punjab: (e.g., Lahore, Faisalabad, Rawalpindi, Multan)
- Subject of Your Message: (Required – Please choose from the dropdown below)
- General Question about the Scheme
- Website Feedback (e.g., something isn’t working)
- Correction in Information (e.g., you found an error on a page)
- Suggestion for New Content
- Other
- Your Message: (Required – Please provide as much detail as possible so we can help you effectively.)
What happens after you submit the form?
- You will see an on-screen confirmation that we have received your message.
- We strive to read every message within 24 hours.
- We will do our best to send a detailed reply to your email address within 2-3 business days.
Option B: Email Us Directly
If you prefer to use your own email client (like Gmail, Outlook, or Yahoo Mail), you can send a message directly to our dedicated support inbox.
Our Email Address: [Insert your dedicated email address here, e.g., contact@akcpunjabgovpk.com]
Please include the following in your email to help us:
- A clear subject line (e.g., “Question about Eligibility Criteria”)
- Your name and city.
- A detailed description of your question or feedback.
3. What Can You Contact Us About?
Here are some examples of things we can help you with:
- Clarifying Information: If something on our website is confusing or you need more explanation about a specific benefit or rule.
- Reporting Problems: If you found a broken link, a page that isn’t loading, or a typo in our content.
- Providing Feedback: If you have an idea on how we can make the website better, easier to understand, or more useful.
- Suggesting New Topics: If you feel we are missing important information about the Asaan Karobar Card that should be added.
- General Guidance: If you’re unsure about where to start and need help navigating the information on our site.
4. What We CANNOT Help With (And Who Can)
For the following issues, you must contact the official Punjab government authorities directly. We have no control over these processes.
| If Your Query Is About… | Please Contact… | How to Find Them |
|---|---|---|
| Applying for the Card | The official Asaan Karobar Card portal or relevant Punjab government department (e.g., Punjab Revenue Authority). | We will provide a dedicated page with official application links and helpline numbers. |
| Checking Application Status | The official helpline or tracking portal provided by the government. | We will provide a dedicated page with official application links and helpline numbers. |
| Complaints about Application Rejection or Delays | The grievance cell of the relevant government department. | We will provide a dedicated page with official application links and helpline numbers. |
| Problems with the Card after Receipt | The bank that issued the card or the government program helpline. | We will provide a dedicated page with official application links and helpline numbers. |
We will create a separate page on this website titled “Official Links & Helplines” that will direct you to the correct government websites and phone numbers. This is the most important page for official help.
5. Frequently Asked Questions (About Contacting Us)
Q: How long will it take for you to reply?
A: We aim to respond to all emails and form submissions within 2-3 business days. Please be patient with us.
Q: Do you have a phone number I can call?
A: No. To ensure we can accurately document all queries and provide thoughtful, written answers, we only communicate via email. This also allows us to keep our service free for everyone.
Q: I sent a message but didn’t get a reply. What should I do?
A: First, please check your spam or junk mail folder. Sometimes our replies can end up there. If it’s been more than 3 business days and you still haven’t heard from us, please feel free to send your message again.
Q: Will you share my email address with anyone else?
A: Absolutely not. We value your privacy. Any information you provide will only be used to respond to your query. We will never sell, trade, or rent your personal information to any third party. You can read our full Privacy Policy for more details.
6. Our Commitment to You
We are a small team passionate about helping the entrepreneurs and business owners of Punjab. We promise to:
- Be Helpful: We will do our very best to answer your questions clearly and politely.
- Be Accurate: If we don’t know the answer, we will tell you and will try to point you in the right direction.
- Be Respectful: We value your time and your feedback. We will treat every message with importance.
- Continuously Improve: Your feedback helps us make this website better for everyone. Thank you for helping us serve the community.
We appreciate your visit and look forward to hearing from you.
The Team at akcpunjabgovpk.com